Money, Finance and Banking Blog in Pakistan
Posts tagged Customer Service
Meezan Bank Conducts Islamic Banking Seminars
Jan 20th
Meezan Bank Limited conducted a series of seminars on Islamic Banking at 20 locations in various cities across Pakistan. These seminars were in line with the bank’s vision of making Islamic banking the banking of first choice and to increase the awareness amongst the general public about the importance and benefits of Islamic banking, says the bank’s press release.
Islamic banking has grown very rapidly in Pakistan but people are generally not clear on the concepts on which it is based. These seminars would dispel the misunderstandings about Islamic banking, give access to the general public for one-on-one discussions, answer queries, More >
SBP Asks for ATMs’ Maintenance After Midnight
Aug 26th
It is not disputable that Automated Teller Machines (ATMs) service of most banks in Pakistan is shoddy. Machines are either out of cash, not online, facing some technical problems, being maintained, serviced or replenished, or unavailable due to some other reason.
According to spokesman of State Bank of Pakistan (SBP) Syed Wasimuddin, the central bank has instructed all the banks to provide uninterrupted ATM service to their account holders. He informed that the banks have been asked to carry maintenance work of ATMs from 12:00 AM to 6:00 AM.
But is it workable? We think, no. In fact such instructions to the banks More >
Insurance Companies Add to Vehicle Owners’ Miseries
Jul 24th
Most of the private insurance companies have allegedly adopted a new method of earning illegal profits from customers while compensating claims for the replacement of accidental parts of insured vehicles.
A number of insurance companies have been accused of providing sub-standard and local-made spare parts in place of genuine ones despite the fact that under the rules, they are liable to avoid such practices, sources told Business Recorder here on Wednesday.
Further, these companies have made the process for entertaining claims such a complicated and lengthy that the customers have to face a lot of problems in fulfilling that criterion of the More >
Banking Services Resuming in Swat
Jul 24th
Banking services have been partially restored in war-afflicted Malakand division while difficulties of staff shortage and lack of infrastructure are being faced in reopening the bank branches.
The head of United Bank Limited’s Consumer Banking Muhammad Asghar told a private news channel that 6 out of 32 bank branches in Malakand division have been re-opened.
Muhammad Asghar said that branches in Matta, Kabal and Mingora could not be opened due to the curfew in these areas. However, banking services have been revived in Taimergarah and Buner, he added.
Meezan Bank Limited (MBL) will also be resuming its banking operations in Swat by re-opening its Mingora More >
UBL Issues 200,000 Debit Cards to IDPs
Jul 24th
Since the 9th of June, UBL Wallet VISA Debit Cards are being actively issued to the internally displaced persons (IDPs) of Swat and Malakand Division, for the disbursement of Rs25,000 financial support allocated per family by the federal government.
So far more than 200,000 cards have been issued to IDPs in Jalozai, Akora Khattak, Chota Lahore, Gohati, Charsadda, Hasan Abdal, Mardan and Peshawar at special distribution sites, set up by the Special Support Group in collaboration with National Database and Registration Authority (Nadra) and United Bank Limited (UBL).
These cards are issued on the basis of the IDP registration data compiled by More >
